A little about me

A little about me

EXPERIENCE

Product Design Strategist / Comcast

April 2022 - Present / Philadelphia, PA

  • Leveraged user data and research to develop strategic impact maps, detailed flows, and prototypes, guiding product roadmap.

  • Conducted UX audits of the Xfinity app, identifying inconsistencies and optimizing user flows to enhance platform cohesion.

  • Collaborated with design leadership to define the long-term vision for the Xfinity app, ensuring alignment and strategic prioritization.

User Experience (UX) Design Specialist

  • Led design for Xfinity Mobile Trial, achieving a 20% conversion rate within 15 days and contributing to 32% of mobile sales. 

  • Designed WiFi Motion features with Matter and AI integration, achieving 10% upgrade conversions among 2.1M monthly users.

  • Mentored junior designers and served as a key stakeholder liaison during product development cycles.

  • One of five designers selected to attend an Executive Education program at the Royal College of Art.

Lead Product Designer / Loti Services Inc.

October 2024 - June 2025 / San Jose, CA (Pre-launch phase)

  • Developed a comprehensive design system, reducing design debt and increasing speed to market.

  • Led strategic product design for a pre-seed SaaS startup, transforming initial concepts into intuitive, accessible, visually compelling web-based user experience.

  • Facilitated rapid decision-making and applied systems thinking in a fast-paced environment, aligning creative vision with technical and business needs to meet tight deadlines.

Creative Design Strategist / DBC

May 2021 - April 2022 / New York, NY

  • Managed design projects for B2B/B2C clients, aligning design strategies with business objectives in dynamic environments.

Graphic Design & Brand Specialist / Freelance

May 2020 - April 2022 / United States

  • Delivered impactful branding, print, and digital design solutions, earning a Cisco logo design award.

EDUCATION

Executive Education in Design

Royal College of Art / September 2024 - April 2025

Bachelor of Architecture

North Carolina State University / August 2019 - May 2020

Bachelor of Environmental Design in Architecture

North Carolina State University / August 2015 - December 2018

SKILLS

Product: Product Strategy, Product Management, Customer Experience (CX), Agile (Scrum), Project Management, Design Systems, Information Architecture.

UX Design & Research: User-Centered Design, Usability Testing, User Research (Qualitative & Quantitative), UI/Interaction Design, Wireframing, Prototyping, Responsive Design, Mobile-First Design, Web Design, Visual Design.

AI & Emerging Technologies: AI Strategy, Generative AI (ChatGPT, Gemini, Perplexity, Claude, Copilot, Notion, Deepseek-R1), RAG, Prompt Engineering, AI Safety, Ethical & Responsible AI, Mitigating Bias, AI Risks & Compliance, Red Teaming, AI Verification, Leading with AI.

Tools: Figma (Expert), Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD), Sketch, Miro.

Business & Strategy: Market & Brand Strategy, Data Analysis, Cross-functional Collaboration, Stakeholder Management, Problem Solving.

Technical Familiarity: HTML, CSS, JavaScript.

CERTIFICATIONS

Business Foundations Specialization

University of Pennsylvania / In progress

Courses in specialization:

Introduction to Operations Management, Introduction to Corporate Finance, Managing Social and Human Capital, Introduction to Financial Accounting, & Introduction to Marketing

Codecademy

Coding programs at Codecademy / 2021 & 2025

Courses:

Navigating AI Ethical Challenges & Risks (in progress)

Code Foundations, Generative AI for Everybody, Leading in the Age of Generative AI, Ethical Prompt Engineering with Deepseek-R1 (completed 2025)

HMTL, Responsive Design, CSS, Color Design, Navigation Design (completed in 2021)

Pendo Product Management

Six Product Management courses at Pendo / 2024-2025

Courses completed:

Product Analytics, Product-led, AI for Product Management, Digital Adoption, Radical Product Thinking, & Product Management Basics

DeepLearning AI

AI for Everyone: foundational AI course focuses on Generative AI, Responsible AI, & AI Strategy / 2024

Google Career Certificates

Learning programs at Google / 2024 & 2025

Courses completed:

Google Agile Essentials: Project management, product management, Agile Project Management, Waterfall Methodology, Scrum, & cross-functional collaboration

Google AI Essentials: Critical thinking, AI tools, iterative thinking, problem solving, prompt engineering, AI harm, responsible AI, & generative AI

Google UX Design: Usability studies, Figma, Adobe XD, prototyping, sketching, ideating, UXD, UXR, & wireframing

Comcast Leadership

Activate Growth: Leadership program at Comcast / 2022

IBM Enterprise Design Thinking

Enterprise Design Thinking programs at IBM / 2020 & 2024

Courses completed:

Enterprise Design Thinking Team Essentials for AI: AI, critical thinking, design thinking, problem solving

Enterprise Design Thinking Practitioner: Design thinking, empathy, UX, user-centric design, & UXR